SkyHill Travels & Tours (“SkyHill”, “we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our servicesβ€”both online and offline. By using our website or services, you agree to the terms of this policy.


πŸ” 1. Information We Collect

We may collect personal information in the following ways:

Directly from you:

  • Full name, email, phone number, residential address

  • Passport details and government-issued IDs

  • Travel and visa preferences

  • Employment, education, and health information (where relevant)

  • Payment and transaction details

Automatically through our website or platforms:

  • Device information (IP address, browser, location)

  • Browsing behavior (cookies, page views, search queries)


πŸ” 2. How We Use Your Information

We use your information to:

  • Process bookings, visa applications, and travel logistics

  • Provide tailored travel, education, job, and medical services

  • Communicate updates, alerts, and offers

  • Verify identity and comply with legal obligations

  • Improve our services, security, and user experience


🌍 3. Legal Basis for Processing

In accordance with the NDPR and GDPR, we process your data based on:

  • Consent: You give us permission (e.g., form submissions)

  • Contractual necessity: To fulfill your booking or request

  • Legal obligation: To comply with immigration, tax, or regulatory requirements

  • Legitimate interest: To protect against fraud or improve service delivery


🀝 4. Data Sharing & Third-Party Access

We may share your data with:

  • Government agencies (immigration, embassies, consulates)

  • Trusted service providers (airlines, hotels, hospitals, schools)

  • Payment processors and legal advisors

  • Technology vendors (CRM, analytics, cloud platforms)

We never sell your data to third parties.


🌐 5. International Data Transfers

As a global travel brand, your data may be transferred to countries outside Nigeria or the EU. In all cases, we ensure adequate data protection controls are in place, including EU Standard Contractual Clauses and vendor compliance with NDPR/GDPR.


πŸ›‘οΈ 6. How We Protect Your Information

We implement strong safeguards such as:

  • Encrypted storage of sensitive data

  • Two-factor authentication on admin systems

  • Regular security audits and staff confidentiality agreements


⏳ 7. Data Retention

We retain your information only as long as necessary for the purposes outlined above or to comply with legal obligations (e.g., immigration or financial recordkeeping).


🎯 8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Withdraw consent at any time

  • Request deletion or restriction of your data

  • Object to processing for marketing purposes

  • File a complaint with a data protection authority (e.g., NITDA in Nigeria, EDPB in the EU)

You can make these requests by emailing: skyhilltravelstour@gmail.com


πŸͺ 9. Cookies & Tracking

We use cookies and similar technologies for site performance, user preferences, and analytics. You can manage cookies via your browser settings or through our cookie consent banner.


πŸ“ž 10. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at:

SkyHill Travels & Tours
Email: skyhilltravelstour@gmail.com
Phone: +2348113830307
Website: www.skyhilltravels.com